Category

Business & Management

Level

Level 4

Qualification Number

603/3339/X

Total Credits

120

Course Overview

Notice: This qualification has been withdrawn.

This details of this qualification are currently being updated. Please check back soon.

Details Unit Aims
Administrative Services
Credits: 15
Mandatory: No
  1. 1 Understand the range and diversity of administrative services and their context2 Understand how to create and use organisational systems 3 Be able to support meetings and events4 Understand the importance of effective communications in providing adminis
Managing Information and Knowledge
Credits: 15
Mandatory: No
  1. Understand the meaning and sources of information and knowledge for the workplace.
  2. Understand how information and knowledge are shared and used in the workplace and why they are important.
  3. Understand the importance of using current, valid and reli
Customer Relationship Management
Credits: 15
Mandatory: No
  1. 1 Understand the importance of customer relationship management to business 2 Understand how good customer relationship management is achieved 3 Understand the use of loyalty schemes in customer relationship management 4 Be able to plan improvements to cu
Entrepreneurship
Credits: 15
Mandatory: No
  1. 1 Understand entrepreneurship in business. 2 Understand the skills and qualities of a successful entrepreneur. 3 Be able to evaluate the viability of a new entrepreneurial idea. 4 Be able to prepare for a new business venture.
The Business Environment
Credits: 15
Mandatory: Yes
  1. Understand types of organisations and their purposes
  2. Understand thestructure of organisations
  3. Understand the impact of the market environment on organisations
  4. Understand the nature of the national environment in which organisations operate
Managing a Work-Based Team Project
Credits: 15
Mandatory: No
  1. 1 Be able to develop a proposal for a work based team project 2 Be able to plan the work based team project 3 Be able to implement the plan for a work based team project 4 Be able to evaluate the process and outcomes of the project
Corporate Social Responsibility
Credits: 15
Mandatory: No
  1. Understand current corporate social responsibility issues facing business
  2. Understand the impact of corporate social responsibility policy on different stakeholders.
  3. Be able to make recommendations for responsible business practice.
The Marketing Mix
Credits: 15
Mandatory: No
  1. 1 Understand the role of the product or service in the marketing mix2 Understand the role of price in the marketing mix3 Understand the role of place in the marketing mix4 Understand the role of promotion in the marketing mix
  2. Understand the role of proc
Managing Quality
Credits: 15
Mandatory: No
  1. Understand approaches to quality management in organisations
  2. Investigate the importance of quality control and quality assurance systems to organisations
  3. Understand the impact of organisational performance and culture on quality management
Managing Operations
Credits: 15
Mandatory: No
  1. Understand operations management
  2. Understand the relationship between operations and performance
  3. Understand techniques to make operational management decisions
Communication Skills for Business
Credits: 15
Mandatory: Yes
  1. 1 Understand how internal communication takes place within organisations 2 Understand how organisations communicate with customers 3 Understand the factors that impact on the effectiveness of communications in business4 Be able to present oral informat
Resource Management
Credits: 15
Mandatory: No
  1. 1 Understand the key features of resource management 2 Understand the importance of the effective use of physical resources 3 Understand how to use human resources effectively4 Understand how to review the effective use of resources
Financial and Management Accounting Techniques for Managers
Credits: 15
Mandatory: Yes
  1. Understand financial and management accounting systems
  2. Be able to assess business organisation performance
  3. Be able to apply management accounting techniques
People in Organisations
Credits: 15
Mandatory: Yes
  1. 1 Understand communication practices within organisations 2 Understand effective teamwork 3 Understand the issues associated with remote working 4 Understand how organisations monitor and support people in the workplace
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