Vacancy: Centre Support Assistant


Job Title: Centre Support Assistant

Job Type: Full-time Permanent

Reports to: Head of Quality & Services

Place of Work: Norwich head office based

Salary: £15,800 p.a.

About ATHE

We are a regulated awarding organisation based in Norwich with a rapidly increasing international profile, working with 200 recognised centres in over 35 countries to complement our strong brand presence in the UK. We offer a diverse portfolio of vocationally orientated and internationally recognised qualifications, many of which are eligible for UK funding. Our qualifications are also approved as progression pathways to relevant Bachelor and Masters Top Up degrees by a growing number of UK and international Universities, providing significant tertiary education opportunities for our learners.

About the Role

The purpose of this role is to:

  • Ensure the administration of ATHE recognised centres is undertaken in line with ATHE policies and procedures;
  • Assist managers at ATHE with the delivery of their responsibilities and help ensure the smooth operation of the office.
  • Centre Support responsibilities include answering queries from centres prior, during and after the recognition process; helping schedule centre visits and checks; and processing reports and forms.

    General Administration duties include communicating with customers and associates via telephone and email; processing outgoing mail; and providing administrative support and back-up for colleagues.

    Key Skills and Experience

    The successful candidate will have a good GCSE profile and be keen to develop themselves in their role. Some experience of working in an office is desirable but not essential, and the post holder will have good organisational, communication and numerical skills.

    Attention to detail is important and the post-holder will be both a team-player and be able to work independently to deliver tasks to time and high standards.

    You can download the job description here

    Application Process

    Interested candidates should send their CVs together with a covering letter, outlining why they believe they will be successful in the role to Karen Hawes., HR Co-ordinator at ATHE, Clarence House, 6 Clarence Road, Norwich NR1 1HH,telephone: 01603 760030

    Closing Date for receipt of applications is Friday 8th June.